About ALO SME

Built by someone who did the work himself first

ALO SME isn't a rebrand of an agency that scaled up and lost the personal touch — it's the opposite. It's what happens when a freelancer who spent years learning to actually listen to clients decides to build something bigger.

The founder

Sabbir Ahmed

Founder & Creative Director, Dhaka, Bangladesh

Sabbir Ahmed, Founder of ALO SME

Sabbir didn't start out in animation or software. He started in customer service — reporting analyst and customer manager roles at Grameenphone, then a mentor role at Telenor Health — the kind of jobs where you learn exactly what makes a client feel heard, and exactly what makes them feel ignored. That's not a detail he leaves off his resume for polish; it's the actual reason clients keep coming back. Look at the reviews across this site and one word shows up more than any other: communicator.

From there he moved into business development at 99explainers.com, then led an animation delivery team as Assistant Manager at LinkVision Software Solution — where he also worked as a Business Requirement Analyst, gathering and documenting what clients actually needed before a single frame got animated. That same requirement-analysis discipline later carried into freelance engagements including the HRIS system used by Robi Axiata (Axiata Group). In 2019, he went independent, taking on explainer video and animation work through Upwork under his own name. Seven years and 55+ completed projects later, he's built a verified, 5-star track record with clients across 10+ countries and over $10,000 in tracked earnings on the platform alone — on top of direct clients who never went through Upwork at all.

In 2023, he formally registered that practice as ALO Business Solution — trading as ALO SME — and expanded past animation into websites and software, so small businesses could get the same standard of work, communication and reliability he'd spent years building his reputation on, without needing an agency-sized budget.

His credentials are hands-on rather than academic: Red Hat Certified System Administrator, plus certifications in After Effects motion graphics and business video storytelling. But the credential that actually shows up in client feedback, over and over, isn't a certificate — it's that he runs projects on a schedule, communicates clearly when something changes, and does what he said he'd do.

7+years in the industry
55+Upwork projects delivered
10+countries served
2023ALO SME formally registered

"Sabbir is very skilled and experienced professional. He's completed the work successfully. He's polite and professional. We recommend Sabbir for other clients."

— Jay Victor, Bangkok, Thailand · Upwork client
Career path

Where the experience comes from

Seven years across telecom, health tech and animation studios — before any of it became ALO SME.

Customer Manager & Reporting Analyst
Grameenphone (Telenor Group)
2015 – 2017
Mentor, Customer Service
Telenor Health (Telenor Group)
2017
Business Development Executive
99explainers.com
2018 – 2019
Assistant Manager & Business Requirement Analyst
LinkVision Software Solution
2019
Business Requirement Analyst (freelance)
Robi Axiata HRIS (Axiata Group)
Freelance
Founder & Creative Director
ALO SME
2023 – Present
Credentials

Certified, not just self-taught

Red Hat Certified System Administrator

Red Hat — issued Jan 2018.

After Effects Motion Graphics

LinkedIn Learning — Essential Training, issued Mar 2022.

Storytelling for Business Video

LinkedIn Learning — issued Mar 2022.

Digital Marketing & Social Media

Coursera — Social Media Marketing, Management & Advertising, 2020–2021.

What clients consistently say

Not our words — theirs

These aren't marketing taglines. They're the exact tags Upwork clients apply after a project actually finishes.

Committed to Quality

The most common tag clients leave after a completed job — work that meets the brief, not just the deadline.

Clear Communicator

Rooted in years of customer-facing roles before ever touching a timeline — you'll always know where a project stands.

Reliable

Deadlines met, scope changes flagged early, no disappearing mid-project.

Collaborative

Feedback rounds that actually incorporate your notes, not just acknowledge them.

Why ALO SME exists

Mission & Vision

Vision

Making enterprise-level websites, custom software and marketing video services accessible to small and medium businesses — strengthening their position both online and offline.

Mission

  • Increase our clients' brand awareness
  • Improve customer engagement and experience
  • Grow sales and conversion rates through better engagement
  • Build sustainable, long-term partnerships

Want to work directly with the person doing the work?

No account managers, no handoffs — you talk to Sabbir from the first call.

Contact Us